The Government today said it has taken resolute follow-up action on complaints involving suspected fraudulent use of others’ personal data to register for the Universal Community Testing Programme.


It has received eight relevant complaints so far and referred three of them to Police’s Cyber Security & Technology Crime Bureau for investigation. The bookings concerned have been cancelled.


The Government called on the public not to defy the law and stressed that fraudulent use of others’ data without consent is unlawful. All suspected cases will be referred to Police for follow-up.


It also explained that the Office of the Government Chief Information Officer has adhered to three underlying principles in developing the online booking system. The principles are to facilitate the public, ensure safe and orderly workflow and protect the privacy of individuals.


The online booking system will not collect excessive data or examine the particulars of citizens. The booking process is also simple and easy.


Additionally, the system does not accept repeated bookings. Each Hong Kong identity card or birth certificate number can only be used to make bookings for one time slot at a time and anti-bot technology has been deployed to avoid abuse.


The system passed the information security risk assessment and audit as well as the third-party privacy impact assessment before its launch. Members of the public will need to present the original copies of their Hong Kong identity cards or birth certificates when they register at community testing centres.


As of August 29, more than 430,000 citizens have registered for the programme through online booking, the Government said.


It emphasised that cancelled bookings will not be counted and there is no question of figure manipulation.